Jesse has been great to work with. Communication has been right on and has answered all of my questions. I highly recommend Rees and Jesse!
Although we’re still early in the process, Jesse has been great to work. He’s knowledgeable about water damage and explained things to me in a way I could understand. He’s honest and doesn’t pull any punches. He’s been very responsive when I reach out to him. Thumbs up!
What a morning! A lightning strike caused a fire to our home. Jesse called me and said he was with his family but was only 10 minutes away so he would come right over. He talked with us while we sat in the driveway of a very hot day, while the firemen were finishing up and boarding company was getting started. He explained all of the things that I needed to do, and reached out to his points of contact even though they weren’t part of his company. Those folks called me right away and we were able to get started immediately with repair. His folks were in the house doing demolition and I came by one evening and was so impressed at how clean the house was during demolition. They had plastic sheeting up sealing the parts if the house that weren’t being demo’d, they had secured all if my wall hangings, china, etc and plastic sheets were over furnature. The floors were cleaned, there was no trash ANYWHERE, and the bathroom that the team was using was clean. There wasn’t even a scrap of debris in a corner. All the light fixtures were carefully places with the bulbs removed, even the insulation in the ouside rock and bushes was cleaned up. Jesse and his team of people and contacts are amazing and all that I met just the kindest people! Thank you for treating us like family during this stressful time!
Jesse went above and beyond when my cabinet order wasn’t delivered in full. He spent hours with the vendor, in the store and on the phone with corporate. He didn’t stop until we got the best resolution for the issue!
My family experienced a house fire and it left our heads spinning. Jesse McConnell stepped in and became our saving grace. With one meeting and a conversation he put our minds completely at ease. Jesse has gone above and beyond for our family in this tough time. I can’t speak highly enough about it.
My Mothers basement flooded late last night and Jesse was out quickly setting up fans and accessing the damage. Not only was Jesse very professional he was very compassionate with my mom. She broke her knee last week and lost my dad a couple months ago so this flood was “devastating “ to her. Jesse took extra time to reassure her during this stressful time. My Mother was so thankful for Jesse’s reassurance.
Jesse McConnell 's expertise has been exemplary during my unfortunate house fire. He has been a wealth of knowledge; displaying TIMELY hands on experience, and offering advice and support in the restoration process (i.e., pack out of household goods, demolition of interior house, etc.) He follow-up with me on a regular basis, demonstrates patience when explaining the big picture, and has assured me that he will continue to be available to guide me through the process from cradle to grave. I rate his professionalism, time management, and competence a five out of five. I would recommend him to others who may require restoration services. His crew members were also exceptional.
Jesse came on site during the surveyor visit and caught quite a few things they would have otherwise missed. I appreciate how available he was during this process and how quickly the restoration began. All the soot was removed from walls, ceilings, and vents within days of me first contacting Rees.
Great experience. Incurred water damage from a leaking water heater. Jesse was at our house within 10 minutes of our phone call with a blower and recommendations to remediate the area. Greatly appreciate their quick response and expertise in helping resolve the issue.
We had an incredible first time experience. I was personally troubleshooting a leak for a week using two other service providers. ( HVAC and plumbing) I knew I needed help. Jesse was out the same day I called. Not only did we find the issue quick , but the crew had the tear out complete and cleaned up within 24 hours of my first phone call. Impressive! I am happy to recommend Rees Restoration.
Finance your project today for 12 months same as cash with payments as low as $99/month.