Kyle was VERY helpful our insurance agent told me we had no damage and we shouldn't file a claim she is very incompetent and doesn't always tell the truth. Kyle bypassed her and went directly to the claims department then went up with the appraiser and worked with him. We are 70 years old if it hadn't been for Kyle we would never had got the insurance to honor their commitment! He was always on time and very respectful to us and did exactly what he said he would!!!
Could not have had a better experience with Kyle at Rees! We already had insurance on board for replacement due to a company coming out and getting the quote for us, but that company fell through so we turned to Rees who came highly recommended. I definitely see why now! Within a day of contacting Kyle he was at our house on Tuesday to get pictures and bring roof samples, Thursday we had made our decision on shingles and he was able to get us scheduled for the replacement the following Tuesday! Crew came out Tuesday morning and got our roof replaced with Kyle coming out that evening to check the work. Wednesday another crew came out to replace rotten wood on our chimney and replace our gutters then Thursday Kyle came out to take another look and walk it with us. He’s even coming back out again with a magnet to triple check all nails got picked up in our yard even though it looked like the crew did a fantastic job at cleanup initially. His constant involvement being so hands on is definitely what will separate him and Rees from the other guys! Cannot believe how quick the process was and how easy Kyle made it for us. Cannot recommend enough! Completely unrelated to the roof but we also noticed our AC unit wasn’t running while doing the walk around with him and he gave us a connection to an awesome HVAC company- truly can’t beat his level of care and personableness!
we are in our 70s and limited mobility kyle went way above and beyond anything i could have expected to get all the insurance work done and roof and gutters replaced. its been a long time sence ive seen a person take that much care to help anybody with a problem! we would have never got this done without him.he also stayed on top of everything untill it was all done.please pass along our thanks and gradatude to him!!!!!
Kyle made the process easy. He was on time, provided a quote timely, and answered all of my questions quickly. The job was completed to my expectations and looks great. Thank you!
We are so happy that we picked Rees Restoration for our 2 roofing jobs. Kyle was excellent to work with. He kept me updated through the whole process, always got back to me immediately when I sent him a text, and helped me with the insurance process. His crew did a great job. They worked so fast and I never saw them take a break. After they left I went out to look around. You couldn't even tell that anyone had been working out there. There wasn't even a scrape of paper left behind. They even cleaned out my overgrown gutter. When Kyle came to check the finished job he walked my yard with a big magnet to check for any nails that might have been dropped. I think he only found one. I highly recommend Rees and have already passed them on to family members. We are very happy!!