The quality of a roof and it being properly installed is obviously important, that doesn't really need to be stated, but our roof looks great and everything checked out after the first downpour after it was installed. We had a leaky roof prior, that gave me nothing but headaches, and the new roof with the water and ice shield has provided such a sense of relief for me! The crew got here early, kept the area clean while working and cleaned up everything afterwards, all in one day. Paint touch-ups were required on our gutters from their ladders, which was to be expected, but it was all taken care of immediately and with assurance that they would come back and fix any and all issues until it was completed to my expectations, should anything else arise. All of that being said, Pete Oakes did a fantastic job from day one at keeping me informed, coming by and checking things out, answering questions and emails in a very timely manner, all while being incredibly kind and personable. I view customer service as a MAJOR factor when considering a company, and Pete has given me a sigh of relief, that, should I need any
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